Your main tasks will be as follows:

• Analyzing payment transaction statistics (deposits, withdrawals, transaction success).
• Tracking payment conversion by country, method, and provider.
• Identification of the causes of payment failures and work on their elimination.
• Researching customer preferences in different regions by payment method.
  Recommendations for adding or replacing payment providers.
• Optimization of the user journey when making a deposit or withdrawal.
• Constant interaction with PSPs to resolve technical or operational issues.
• Tracking the status of payments and resolving incidents in real time.
• Analyzing transactions for suspicious activity.
• Detect and prevent fraud attempts.
• Interaction with AML/KYC teams to ensure payment security.
• Collecting and analyzing key metrics: payment success rate, processing time, withdrawal speed, User Success Rate.
• Creating dashboards and regular reports for management and related departments.
• Participation in the development and improvement of payment flows.
• Setting tasks to eliminate technical errors.
• Analysis of provider fees and cost optimization.
• Testing payment methods and integrations to detect errors.
• Advising company employees on payment processes.
• Conducting trainings for support and marketing teams.
• Proposals for the development of payment infrastructure in new regions.

Our candidate has the following characteristics:

• At least 1.5 years of experience in iGaming.
• At least 1 year of experience in a similar position.
• Proficient knowledge of data analysis tools (Excel, BI systems).
• Knowledge of working with payment providers (PSP, APM).
• Communication and conflict resolution skills with clients and partners.

Our Hiring process includes three steps that help create a successful and effective team, namely

• Communication with the recruiter.
• Interview with the management.
• Job Offer.

Why would you want to choose us?

• Competitive payment in dollars.
• Full remouting.
• Flexible schedule that suits you: from Mon – Fri from 09:00/ 10:00 to 18:00/ 19:00.
• Paid vacation and sick leave.
• Possibility to take Day off at your own expense and additionally at the expense of the company.
• Progressive management with a focus on communication.
• Salary review based on achievements.
• Personalized congratulations from the company on the occasion of important events.
• Cozy team building events with the team.
• Compensation for sports or other hobbies.
• Effective support of the HR Department, management and team.
• Compensation for mental health.
• Opportunity to attend conferences.